I recall a thread here talking about something like this just recently with a registry fix, but I can’t find it. There have probably been 5 or 6 Windows Updates since the ADF last worked and I think one of them was going from 21H2 to 22H2. It is only the USB connected PC having a problem with the Canon printer.Again, all functions of the printer and the drivers are working just fine.I’ve tried disabling my antivirus software.I have a second PC (W10-22H2) that is connected to the printer through the wired network.After the printer updates, the normal 3 scanning options are now present in the Utility, but it doesn’t work from the ADF Feeder with the error message I listed above.I updated the printers firmware, printer drivers, and scanner driver to the most recent versions from Canon.The other normal options - “Automatic” and “Feeder” - were not listed under any of the scanning methods in the Utility. Originally, in Canon MF Scan Utility, the only scanning option available was the “Platen Glass”.
The printer’s LCD screen says “The original is in the Feeder”.When I use the Scan Utility to scan from the Feeder I get a message on the PC to “put a document in the feeder” - however a document is in the feeder.I have a second printer/scanner (Epson) connected by USB that can scan from the problem PC using it’s ADF.It scans from the Platen Glass from the problem PC using the Scan Utility. I’ve tried it with the Ethernet cable disconnected. The printer is also connected to the network via Ethernet cable.The printer is connected to the problem PC (running W10 22H2) by USB cable.It has been a few months since I used it last. Scanning from the ADF was working from the problem PC at one time.
If I use the ScanGear option it fails with a Canon error message: “Scangear MF can’t communicate with the scanner” Code 155,0,0. The problem is that when I go to scan multiple documents placed in the ADF (Automatic Document Feeder) the Canon MF Scan Utility on the PC cant “see” the ADF.Ĭurrently it fails because it can’t see that anything is in the ADF. I’ve spent way too much time trying to figure this out - going to need some help. I’m having a weird problem with my Canon MF264 printer/scanner.
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